Please note: questions and answers have been abbreviated
to give information applicable to the largest number of
callers. Therefore, answers may not include all options
available for a given situation. For more specific
information, please visit the National Veteran's
Foundation website at
http://www.nvf.org/
1. What is a veteran, and am I
eligible for VA benefits? Veteran status and
eligibility for most VA benefits is based upon discharge
from active military service under honorable conditions.
“Active service” means full-time service in the Army,
Navy, Air Force, Marines, Coast Guard; or as a
commissioned officer in the Public Health Service, the
Environmental Services Administration or the National
Oceanic and Atmospheric Administration. Completion of at
least six years of honorable service in the Selected
Reserves also provides eligibility. VA regional offices
or Vet Centers can clarify eligibility on an individual
basis. Source: Benefits for Veterans and Dependants
(Department of Veterans Affairs, 1998 Edition). For more
information, consult the Department of Veterans Affairs
web site at
www.va.gov.
2. How do I file a claim for
VA benefits? Those seeking VA benefits for
the first time must submit a copy of their discharge
document, otherwise known as a DD 214, which documents
dates of service and type of discharge. Claims can be
filed at a VA Medical Center, a Vet Center, or through a
service organization such as Disabled American Veterans,
the American Legion, or AMVETS. A benefits counselor
will be assigned to assist you throughout the filing
process.
3. What if I’ve lost my
service records? Can family members request records?
A request can be submitted for documents
pertaining to military service by obtaining a
Standard Form180
from the VA, one of the veteran service
organizations listed above, or by writing directly to:
National Personnel Records Center
(Military Personnel Records)
9700 Page Boulevard
St. Louis, MO 83132
Usually, the only documents available are the Report
of Separation (DD214) and the Discharge Certificate. If
the veteran is deceased, the next of kin may request
documents as well. There is usually a small service fee
assigned for the retrieval of these documents.
4. Where can I get
counseling for substance abuse, PTSD, sexual abuse,
homelessness, anxiety, employment assistance, etc.?
There are several options for veterans seeking
counseling. Often the most affordable and convenient
sources for counseling can be found by contacting a
local VA Medical Center or Vet Center. Some county and
state mental health departments sponsor programs that
may be of assistance, as do service organizations such
as Disabled American Veterans, Vietnam Veterans of
America, the American Red Cross, and the American
Legion. In addition, your community may have private
mental health foundations that offer services.
5. What kind of burial
benefits am I guaranteed as a veteran? Burial
benefits in a VA national cemetery include the
gravesite, a headstone or marker, opening and closing of
the grave, and perpetual care. Veterans, service
members, and dependants are eligible for burial in a VA
national cemetery. To be eligible, a veteran must have
been discharged or separated from active duty under
honorable conditions, and have completed the required
period of service.
Also, spouses and minor children of eligible veterans
and service members may be buried in a national
cemetery. Gravesites cannot be reserved. Those making
burial arrangements must apply at the time of death.
Cemeteries do not provide military honors, but can make
referrals to military units or volunteer groups. The VA
provides an American flag to drape over the casket of a
veteran or entitled reservist. After the funeral, the
flag may be given to the next of kin or a close
associate. Source: Federal Benefits for Veterans and
Dependants (Department of Veterans Affairs, 1998
Edition). For more information, consult the Department
of Veterans Affairs web site at
www.va.gov.
6. What kind of health care
can I receive? Requirements and stipulations
for health care eligibility depend a great deal on
individual service history. It is suggested that the
veteran or family member contact a VA benefits counselor
or veteran service organization to determine
eligibility. Call the VA at 800-827-1000 or
877-222-8387.
7. How do I locate my unit
records and individuals I served with? There
are several government agencies through which you can
locate unit records, diaries, photos and individuals.
There are also private locator services. Source: Vietnam
Veterans of America, National Veterans Foundation.
- Air Force History Support Office:
202-404-2264
- U.S. Army Center of Military History:
202-761-5420
- Defense Manpower Center: 703-696-5796
- Marine Corps Historical Center: 202-433-3534
- National Archives of the United States,
Military Records: 301-713-7250
- Naval Historical Center: 202-433-3170
- Army Worldwide Locator: 703-325-3732
- Navy Times Locator Service: 703-750-8636
- Service Reunions: 703-998-7035
- American Red Cross: 800-HELP-NOW
- U.S. Search: 800-US-SEARCH
8. What kind of education
benefits can I get, and are my children eligible?
The VA offers several different educational
opportunities dependant on the veteran’s eligibility.
The most common educational benefit is the Montgomery GI
Bill (Active Duty). To qualify for this program,
veterans must have been honorably discharged. Discharges
designated “under honorable conditions” and “general” do
not establish eligibility. To find out more about
eligibility, contact us by e-mail:
vetsupport@nvf.org.
Some of the education and training available under
the Montgomery GI Bill include:
- Courses at colleges or universities leading to
associate, bachelor, or graduate degrees
- Courses leading to a certificate or diploma from
business, technical or vocational schools
- Apprenticeship or on-job training programs for
individuals not on active duty
- Correspondence courses under certain conditions
- Flight training, under certain conditions
- State approved teacher certification program
- Tutorial assistance.
Programs for reservists under the Montgomery GI Bill
are different from the Active Duty version. Reservists
can obtain information on educational benefits from
their unit or school.
Along with the Montgomery GI Bill, the VA offers
eligible veterans such programs as the Veterans’
Educational Assistance Program (VEAP), Vocational
Rehabilitation, Educational Counseling, and Work Study
opportunities.
Educational grants and scholarships may be available
to dependants of veterans. Information can be obtained
by contacting a veteran service organization or the
Financial Aid office at the school or institution.
Source: Federal Benefits for Veterans and Dependants
(Department of Veterans Affairs, 1998 Edition) and
National Veterans Foundation.
9. How do I find out what
medals I was awarded? Can I request them? Can
family members request replacement medals?
Medals awarded during active service can be obtained
from the service branch. Requests can be made by either
the veteran or, if deceased, the next of kin.
Requests for medals from the Navy, Marine Corps, and
Coast Guard should be sent to:
U.S. Navy Liaison Office
National Personnel Records Center
Room 3475
9700 Page Ave.
St. Louis, MO 63132-5100
Requests for medals from the Army should be sent to:
U.S. Army Reserve Personnel Center,
ATTN: ARPC-VSE
9700 Page Ave.
St. Louis, MO 63132-5100
Requests for medals from the Air Force should be sent to
National Personnel Records Center
(Military Personnel Records)
9700 Page Ave.
St. Louis, MO 63132-5100
The veteran’s full name must be printed or typed
clearly, and must include the veterans’ signature or, if
deceased, the next of kin’s signature. Also, include
service branch, service number or Social Security
number, and service dates (at least the approximate
years). If possible, include a copy of the discharge or
separation document, WDAGO For 53-55 or DD Form 214.
10. How can I help veterans?
Are there any volunteer opportunities at the NVF?
The NVF is always in need of volunteers to assist
those who call our help line. Also, we welcome
assistance with the many service and fund-raising
activities held throughout the year. Please look at our
Events and Tributes section for a list of upcoming
activities. For more information, call our help line or
e-mail us at
vetsupport@nvf.org.
All veterans organizations, including the VA, need
and maintain groups of volunteers. Contact your local
VA, Disabled American Veterans, American Legion,
Veterans of Foreign Wars, Vietnam Veterans of America,
AMVETS, Red Cross, Salvation Army, or similar
organization.
THANKS to the NVF website
http://www.nvf.org/
for the above info.